Garuda Indonesia, GA series flights at Kuala Lumpur International Airport (KLIA)

Garuda Indonesia is the national flag carrier of the Republic of Indonesia, headquartered at Soekarno-Hatta International Airport in Tangerang, Banten. As of June 2026, the airline operates scheduled passenger services to destinations across Indonesia, Asia, Australia, the Middle East and Europe, connecting travellers through its main hub in Jakarta. Garuda Indonesia is also a member of the SkyTeam global airline alliance.

Garuda Indonesia (GA/GIA) (Photo by: Garuda Indonesia Official FB)

Garuda Indonesia's network connects Indonesia's major commercial centres, tourism destinations and regional cities with international gateways including Kuala Lumpur, Singapore, Bangkok, Tokyo, Seoul, Shanghai, Sydney, Jeddah, Amsterdam and other destinations across its route network.

Garuda Indonesia operates direct scheduled flights between Kuala Lumpur International Airport (KLIA) and Soekarno-Hatta International Airport (CGK) in Jakarta. The non-stop journey takes approximately 2 hours and 15 minutes, providing convenient access to Jakarta and onward connections to destinations throughout Indonesia on the airline's domestic network.

Garuda Indonesia Kuala Lumpur Contact Information (GSA)

City Office

Wifadah Tour & Travel
Unit 2-2, Second Floor
Kuala Lumpur Trillion
No. 338, Jalan Tun Razak
50400 Kuala Lumpur
Malaysia

Tel: +603 2702 6298 / 6299

Office Hours

Monday - Friday: 8:30 am - 5:30 pm
Closed on Public Holidays.

Airport Office

Garuda Indonesia
Lot S23-S24, Level 4
Main Terminal Building, KLIA
64000 Sepang
Selangor

Tel: +603 8776 6054

Garuda Indonesia Kuala Lumpur Contact Information (GSA)
City Office Wifadah Tour & Travel Unit 2-2, Second Floor Kuala Lumpur Trillion No. 338, Jalan Tun Razak 50400 Kuala Lumpur Malaysia Tel: +603 2702 6298 / 6299 Office Hours Monday - Friday: 8:30 am - 5:30 pm Closed on Public Holidays. Airport Office Garuda Indonesia Lot S23-S24, Level 4 Main Terminal Building, KLIA 64000 Sepang Selangor Tel: +603 8776 6054

Garuda Indonesia Kuala Lumpur Office (GSA) Location Map

Queries managed by Garuda Indonesia Kuala Lumpur Office (GSA) including:

Air Ticket Booking
Air Ticket Cancellation
Air Ticket Rescheduling
Online Check-in
Airport Desk Check-in
Self Service Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges

In-Flight Meals
Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free
Airport Facilities
Delayed Flights
Lounge Service
Reward Program

Visa Information
Animals and Pets
Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries
Frequent Flyer Program
Visa on Arrival
Transit Information
Receipts and Refunds
Trip Insurance

Check-in Information

Garuda Indonesia offers several check-in options for its passengers at KLIA. Read More...

Baggage Policy

As for baggage policy, the amount you're allowed to bring depends on your travel class, route, and frequent flyer status. Read More...

Lost and Found

If you have misplaced an item during your Garuda Indonesia flight or within KLIA, the appropriate reporting procedure. Read More...

If you cannot find the answer from a local agent, please get in touch with Garuda Indonesia Customer Service Hotline in Indonesia as below:

Head Office (HQ)	Tel Number	Email
Garuda City Center Building Complex Jl. M1, Soekarno-Hatta International Airport Tangerang 15111, Banten Indonesia	0 804 1 807 807 +62 21 2351 9999 +62 811 2807 807 (WhatsApp)	e-booking@garuda-indonesia.com

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