Air India, AI series flights at Kuala Lumpur International Airport (KLIA)

Air India is the flag carrier of India and a member of Star Alliance. Headquartered in Gurugram, Haryana, the airline operates an extensive domestic and international network connecting India with destinations across Asia, Europe, North America, Australia and the Middle East.

As of June 2026, Air India serves more than 80 destinations worldwide through its primary hubs at Indira Gandhi International Airport in New Delhi and Chhatrapati Shivaji Maharaj International Airport in Mumbai. The airline operates a fleet of Airbus and Boeing aircraft on both domestic and international routes.

Air India operates direct services between New Delhi and Kuala Lumpur International Airport (KLIA). The non-stop flight takes approximately 5 hours and 50 minutes, providing convenient connectivity between Malaysia and India's capital city as well as onward connections across Air India's network.

Air India Kuala Lumpur Contact Information (GSA)

E04C0, 4th Floor, East Block
Wisma Golden Realty
No. 142B, Jalan Ampang
50450 Kuala Lumpur
Malaysia

India Tel: +91 116 932 9333 / 9999

Singapore Tel: +65 3157 3780

Air India Kuala Lumpur Office (GSA) Location Map


Queries managed by Air India Kuala Lumpur Office (GSA) including:

  • Air Ticket Booking
  • Air Ticket Cancellation
  • Air Ticket Rescheduling
  • Online Check-in
  • Airport Desk Check-in
  • Self Service Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free
  • Airport Facilities
  • Delayed Flights
  • Lounge Service
  • Reward Program
  • Visa Information
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries
  • Frequent Flyer Program
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • Trip Insurance

Check-in Information

Air India offers several check-in options for its passengers at KLIA. Read More...




Baggage Policy

As for baggage policy, the amount you're allowed to bring depends on your travel class, route, and frequent flyer status. Read More...


Lost and Found

If you have misplaced an item during your Air India flight or within KLIA, the appropriate reporting procedure. Read More...




If you cannot find the answer from a local agent, please get in touch with Air India Customer Service Hotline in Gurugram as below:

Head Office (HQ) Tel Number Email
Vatika One On One
IDC, Industrial Development Area
Sector 16
Gurugram, Haryana 122007
India
+91 116 932 9333
+91 116 932 9999
+91 96670 34444 (WhatsApp)
contactus@airindia.in
ecommerce@airindia.in
mobilebookings@airindia.in


undo Airlines