Tiger Airways, TR series flights at Kuala Lumpur International Airport (KLIA)

Tiger Airways Singapore Pte Ltd, operating as Tigerair, is a budget airline headquartered in Singapore. It operates services to regional destinations in Southeast Asia, China and India from its main base at Singapore Changi Airport. Originally founded as an independent airline in 2003, it was floated on the Singapore Stock Exchange under the Tiger Airways Holdings banner in 2010.

Tiger Airways
Tiger Airways (TR/TRW)

In October 2014, parent company Tiger Airways Holdings became a subsidiary of the SIA Group, who took a 56% ownership stake. It has its head office in the Honeywell Building in Changi, Singapore. On 4 November 2016, Singapore Airlines announced a merger of Tigerair and Scoot, with Tigerair coming into the Scoot brand, to take place on 25 July 2017.

With this merger for better synergies in fare costs and revenue, Scoot announced that it would launch flights to five more destinations: Harbin, Kuantan, Kuching, Palembang and Honolulu. With the merger, Tigerair will operate under the Scoot brand, however the Scoot designator code (TZ) will be re-designated as TR as its long-term growth strategy and to enable a more seamless travel experience for all its guests.

Contact Scoot

Scoot flies to 4 destination in Malaysia, which is Ipoh, Langkawi, Penang and Kuala Lumpur (KLIA).

Scoot Kuala Lumpur Contact Information

Tel: +60 15 460 00021

English support opens 24 hours, Monday to Sunday.

Bahasa Melayu support opens 9.00 am to 9.00 pm (Malaysia time), Monday to Sunday.

Closed on Weekend and Public Holidays

Queries managed by Scoot Kuala Lumpur Office including:

  • Air Ticket Booking
  • Air Ticket Cancellation
  • Air Ticket Rescheduling
  • Online Check-in
  • Airport Desk Check-in
  • Self Service Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free
  • Airport Facilities
  • Delayed Flights
  • Lounge Service
  • Reward Program
  • Visa Information
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries
  • Frequent Flyer Program
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • Trip Insurance

If you cannot find the answer from a local agent, please get in touch with Tiger Airways Customer Service Hotline as below:

Head Office (HQ) Tel Number Office Hours
Changi Airport Terminal 1
80 Airport Boulevard, #04-09
Singapore 819642		 +65 3157 6434 24x7


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