Royal Brunei Airlines, BI series flights at Kuala Lumpur International Airport (KLIA)

Royal Brunei Airlines Sdn Bhd or RBA, is the national flag carrier airline of the Brunei Darussalam, headquartered in the RBA Plaza in Bandar Seri Begawan. It is wholly owned by the government of Brunei. Its hub is Brunei International Airport in Berakas, just to the north of Bandar Seri Begawan, the capital of Brunei.

Royal Brunei Airlines
Royal Brunei Airlines (BI/RBA)

Formed in 1974 with an initial fleet of two Boeing 737 aircraft, serving Singapore, Hong Kong, Kota Kinabalu and Kuching, Royal Brunei Airlines now operates a fleet of 10 aircraft to 16 destinations in Southeast Asia, the Middle East, Europe, and Australia. Its fleet and type numbers increased dramatically in the 1990s, with great expectations as to the next destinations.

Contact Royal Brunei Airlines

Royal Brunei Airlines offers scheduled flights to Kuala Lumpur (KLIA), Malaysia.

Royal Brunei Airlines Kuala Lumpur Contact Information

Lot 25, 1st Floor UBN Tower
(Shangrila Shopping Arcade)
Letter Box 99 Jalan P. Ramlee
50250 Kuala Lumpur
Malaysia

Tel:  603 2070 7166 / 2070 6628
Fax: 603 2070 6899

Email: kulrba@rba.com.bn

Office Hours

Monday - Friday : 8:30 am - 6:00 pm

Closed on Weekend and Public Holidays

Queries managed by Royal Brunei Airlines Kuala Lumpur Sales Office including:

  • Air Ticket Booking
  • Air Ticket Cancellation
  • Air Ticket Rescheduling
  • Online Check-in
  • Airport Desk Check-in
  • Self Service Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free
  • Airport Facilities
  • Delayed Flights
  • Lounge Service
  • Reward Program
  • Visa Information
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries
  • Frequent Flyer Program
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • Trip Insurance

If you cannot find the answer from a local agent, please get in touch with Royal Brunei Airlines HQ Customer Call Centre as below:

Head Office (HQ) Tel Number Office Hours
Royal Brunei Airlines
RBA Plaza, Jalan Sultan
Bandar Seri Begawan BS8811
Brunei Darussalam		 +673 221 2222 Monday to Saturday: 7:00 am to 10:00 pm
Sunday: 7:00 am to 5:00 pm
Public Holiday: 7:00 am to 10:00 pm
Fridays closed from 12:00 pm to 2:00 pm


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