Air Arabia Lost and Found at Kuala Lumpur International Airport (KLIA)

If you have misplaced an item during your Air Arabia flight or within Kuala Lumpur International Airport (KLIA), the appropriate reporting procedure depends on where the item was lost. Follow the sections below to report and recover your belongings.

Air Arabia Lost and Found at KLIA

Items Left on Board the Aircraft

Items left onboard Air Arabia aircraft should be reported to Air Arabia or its appointed ground handling representative at Kuala Lumpur International Airport (KLIA). Passengers should provide their flight number, travel date, seat number, and a detailed description of the missing item to support identification and recovery.

Items Lost at the Airport

Items lost within Kuala Lumpur International Airport (KLIA), including check-in areas, security screening areas, immigration zones, departure halls, and arrival areas, are managed by the KLIA Lost & Found service. Passengers should contact the airport Lost & Found office for items misplaced within airport premises.

Baggage-Related Lost Property

Passengers who do not receive their checked baggage upon arrival must report the missing baggage immediately at the baggage service counter located in the arrivals area before leaving the airport. A Property Irregularity Report (PIR) will be issued to begin the baggage tracing process.

Reporting a Lost Item

For items left onboard an Air Arabia flight, passengers should provide their flight number, travel date, seat number, and a detailed description of the lost item. For delayed or missing checked baggage, passengers must provide their baggage tag number and travel details when submitting a report.

Recovery and Collection

If a lost item is recovered, passengers may collect it from the designated Air Arabia or KLIA Lost & Found counter. Collection by an authorized representative may be permitted with written authorization and valid identification documents.

Passenger Advice

Passengers should report missing checked baggage before leaving the arrivals area at KLIA. Baggage tracing can only begin after a report has been registered with the baggage service counter.

Shall you need further information, it's best to check Air Arabia's official website or contact their customer service team.