Air Algérie Lost and Found at Kuala Lumpur International Airport (KLIA)
If you have misplaced an item during your Air Algérie flight or within Kuala Lumpur International Airport (KLIA), the appropriate reporting procedure depends on where the item was lost. Follow the sections below to report and recover your belongings.
Items Left on Board the Aircraft
Items left onboard Air Algérie aircraft should be reported to Air Algérie or the
airline’s appointed ground handling team at KLIA.
Passengers should
provide their flight number, travel date, seat number, and a detailed
description of the lost item to assist with identification and recovery.
Items Lost at the Airport
Items lost within KLIA,
including check-in areas, security screening areas, immigration areas, departure
halls, and arrival areas, are handled by the KLIA Lost and Found service.
Passengers who lose personal belongings inside the airport should report the
item to the airport’s Lost and Found office with details including the location,
time, and description of the item.
Baggage-Related Lost Property
Passengers who do not receive their checked baggage upon arrival must report
the missing baggage immediately at the Air Algérie baggage service desk or the
airline’s handling agent before leaving the baggage claim area.
A
Property Irregularity Report (PIR) will be completed to begin the baggage
tracing process. Passengers should provide their baggage tag, flight details,
and contact information when submitting a report.
Reporting a
Lost Item
When reporting a lost item related to an Air Algérie
flight, passengers should provide:
• Flight number
• Travel date
•
Seat number (for items left onboard)
• Detailed description of the missing
item
• Contact details for follow-up
For delayed or missing checked
baggage, passengers should also provide their baggage tag number and PIR
reference number.
Recovery and Collection
If a
lost item is found, passengers may collect the item from the designated
collection point at KLIA.
A passenger may authorize another person to
collect the item on their behalf, subject to identification requirements and
authorization procedures.
Passenger Advice
Passengers should report missing checked baggage before leaving the arrivals
area, as baggage tracing can only begin after a report has been filed.
Passengers are advised to keep their baggage receipts, baggage tags, and travel
documents until their journey has been completed.
Shall you need further information, it's best to check Air Algérie's official
website or contact their customer service team.
undo back